"Wherever he was, Shini'chi took pains to hold frank discussions with the members. From such dialogue, he would grasp what was in people's hearts, drawing out their hopes and wishes to spot any problem areas that might stand in the way of their advancement. Moreover, when a problem did exist, he acted quickly to resolve it."
"When presented with a particularly difficult problem, it was not at all unusual for him to ponder and agonize over it for days on end, going through many sleepless nights as a result."
"Genuine dialogue is characterized by empathy, joy and understanding. Leaders who neglect dialogue invariably become authoritarian and bureaucratic"
"Shin'ichi's thoughts were always with the members who were struggling valiantly on the forefront of the kosen-rufu movement. If anything, he wa a young general constantly moving from one site to another on the front lines."
From The Human Revolution, Volume 1 - "Golden Autumn" Chapter
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